Please allow 1-5 business days to process and ship orders. Packages are not insured and Rocky Mountain Traders is not responsible for lost or stolen packages once they have been shipped. Rocky Mountain Traders will replace damaged product if documented and reported within 3 days of delivery. To file a claim contact us here.

We pride ourselves on our quick shipping times. We do our best to ship orders the next day. However, please allow up to five business days after you have placed your order. If you have questions or concerns about an order you have placed, please contact us here.

All of our goats milk is sourced from our homesteads Nigerian dwarf goats, and local goat dairies that meet state requirements. Other Ingredients including beef tallow, raw honey, and beeswax are sourced from Montana. However, due to the climate and geology of the Rockies some other ingredients like clays and oils cannot be sourced here.

Ensuring customer satisfaction is important to us. However, due to the intimate nature of our products we cannot accept returns unless the product is defective. If you wish to inquire further about a return please contact us here.

All of our soaps are manufactured using the same process. However, they are handmade in small batches, and each batch may differ with regards to shape, color, design etc.

Contact us here with any inquiries you may have. We’d love to hear from you!